Our Staff Become Dementia Friends: Enhancing Financial Advice for Clients
At Coole Bevis Wealth Management, we are committed to providing exceptional service to our clients. In our continuous pursuit of knowledge and empathy, we are thrilled to announce that our staff has received specialised dementia training and has become ‘Dementia Friends.’ This new initiative from the Alzheimer’s Society Initiative aims to enhance the financial advice we provide to both current and new clients, ensuring that we understand and cater to the unique needs of individuals living with dementia. In this blog, we will explore the importance of this training and how it will positively impact our client’s financial well-being.
What is a Dementia Friend?
By becoming Dementia Friends, our staff has undergone comprehensive training to increase awareness and understanding of dementia. We now possess a deeper knowledge of the condition, including its symptoms, challenges, and the impact it has on individuals and their families. This heightened awareness enables us to approach financial advice with empathy, recognizing the potential cognitive changes that clients with dementia may experience.
Tailored Financial Planning
Understanding the specific needs and challenges faced by individuals living with dementia allows us to provide more tailored financial planning. Our Dementia Friends trained staff can now recognize and address potential difficulties related to decision-making, communication, and long-term care planning. By incorporating this understanding into our advice, we can create customised financial plans that consider the unique circumstances of our clients with dementia, ensuring their financial well-being and peace of mind.
Clear Communication and Empathy
Effective communication is vital in any client-adviser relationship, and it becomes even more crucial when working with individuals living with dementia. Our Dementia Friends training equips us with the skills to communicate clearly, patiently, and empathetically with clients affected by dementia. We understand the importance of listening attentively, using plain language, and providing support to help clients comprehend complex financial matters. This enhanced communication fosters trust, enabling us to work collaboratively with clients and their families to achieve their financial goals.
Ongoing Support and Education
Becoming Dementia Friends is not the end of our commitment; it marks the beginning of a continuous journey of learning and growth. We are dedicated to staying updated on the latest research, advancements, and best practices related to dementia care and financial planning. This ongoing support and education allow us to provide the most relevant and effective advice to our clients. We are here to support them throughout their financial journey, adapting our strategies as their needs evolve.
Our staff’s transformation into Dementia Friends represents our unwavering dedication to delivering exceptional service. By increasing awareness, tailoring financial planning, improving communication, and offering ongoing support, we are better equipped to meet the unique needs of our clients living with dementia. We are proud to provide empathetic and comprehensive financial advice that supports their well-being, enabling them to navigate their financial future with confidence and peace of mind.
Get in touch
At Coole Bevis Wealth Management, we have extensive experience in supporting clients with Later Life Planning. If you would like to discuss any of the above further or find out more about planning for care costs, please contact us or call us on 01903 534587.